Huddle Solutions
Uptime · 30d99.9%
Response SLA4 hr
DeskSingapore
Managed IT · Singapore

Every one of these peopleneeds their IT to work.That’s the whole job.

We run helpdesk, Microsoft 365, Exchange and user accounts for Singapore’s finance, trading and family-office teams — with a four-hour response SLA guaranteed in writing.

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Who we are

Most firms don’t need an IT department. They need someone who already has one.

We run the whole function — the helpdesk, the tenant, the mailboxes, the devices and the vendors — for firms between fifteen and two hundred people who cannot afford for any of it to go quiet.

0Uptime, trailing 30 days
0Maximum response, written into every SLA
0Base fee per month, plus per-user
0Callout fees or surprise invoices
What’s included

Six services, one contract, one team that answers.

No bundles to decode and no tiers to compare. Everything below is covered by the base engagement, for every user on your tenant.

01

Helpdesk Support

Business-hours troubleshooting for the everyday issues that stall a workday.

02

Exchange & Email

Mailbox and routing administration, so mail arrives — and stays out of spam.

03

User Management

Onboarding, offboarding and access changes, done the day they're needed.

04

Microsoft 365

Tenant administration and the security features most teams never turn on.

05

Device Management

Setup, Intune enrolment and patching, tracked across every machine.

06

Vendor Coordination

We hold the call with your ISP, printer vendor and SaaS support desk.

On the record

Every promise on this page is a term in the contract.

01

A Singapore-registered company

Huddle Solutions Pte Ltd is incorporated in Singapore. The registration is public and you are welcome to check it before you speak to us.

UEN 202116284D
02

The SLA is contractual

Four hours maximum response, written into the engagement letter. If we miss it you have something to hold us to — not a marketing line on a website.

03

The price is quoted before you sign

A fixed base fee plus a per-user rate, both stated in writing. No callout charges and no line items that appear later.

04

One assigned engineer

Your account has a named engineer and a named backup, given to you on day one. You will not re-explain your setup to a new person every time you call.

Get in touch

Tell us what’s broken. We’ll quote it in writing within 48 hours.

Most engagements start with a twenty-minute call. If you would rather not use the form, email sales@huddle.sg or message +65 9177 1162 on WhatsApp.